These Terms are a binding contract between you and Supabets® (PORTAPA 2 (PTY) LTD t/a Supabets, Registration number: 2009/016148/07, VAT Number: 4760256471
) which govern your participation in the Programme. By participating in the Programme, you agree to be bound by the most current version of these Terms, which we may amend from time to time.
The most current version of these Terms will be posted on the Programme web site here: https://affiliates.supabets.co.za/account/login / https://betwith.supabets.co.za/supabets-affiliates/
It is your responsibility to ensure that you are familiar with the most current version of these Terms, and your continued participation in the Programme after we post an updated version of these Terms shall constitute your express agreement to be bound by the updated Terms.
In the event you do not agree with the updated Terms, your only recourse shall be to terminate your participation in the Programme.
The Supabets® Affiliate Programme (the "Programme") represents and promotes the following brands:
BOOKMAKER LICENCE
Issued in terms of section 32B of the Mpumalanga Gambling Act, 1995:
PORTAPA 2 (PTY) LTD
(Registration Number: 2009/016148/07)
to conduct the business of a bookmaker, under the name:
SUPABETS - MPUMALANGA
Licence Reference Number: 9-2-1-00055
("Supabets® also referred to in these Terms as "we" or "us").
These Terms are a binding contract between you and Supabets® which govern your participation in the Programme.
If you have any questions or concerns about these Terms or the Programme, please send an email to: [email protected]
In these Terms, the following words and expressions shall have the following meanings:
Affiliate: A natural or juristic person who has registered and is accepted by us as a member of the Programme. Where the context requires, these Terms occasionally refer to the Affiliate as “you.”
Affiliate Banner Tag/Account: A tracking mechanism provided to the Affiliate by Supabets® for the purposes of tracking customer referral activities.
Affiliate Site(s): A website (including any WAP, mobile or tablet version of the website) which is owned or operated by an Affiliate and used for the purposes of generating online traffic and referrals to Supabets® in accordance with these Terms.
Applicable Taxes: Any taxation, levy or similar mandatory payment (including gaming taxes and value added taxes) levied or charged on revenue, turnover, deposit or similarly driven by customer activity or activity volume.
Approved Marketing Activities: Any lawful marketing activity conducted in compliance with these Terms which has been approved in writing by an authorized Supabets® representative.
Supabets® Marks: Any trademark owned by Supabets® or its affiliated companies and licensors, including but not limited to: Supabets®
Supabets® Site(s): https://www.supabets.co.za/
Bonuses: means bonuses or any promotional amounts given to any customer.
Chargeback: Where a customer, a credit card issuing bank, or any other third party payment solution provider effects a reversal of charges in relation to a credit card or purchase transaction.
Cloaking: Refers to any practice whereby a user, partner or third party intentionally disguises or manipulates the content or functionality, or behaviour of a website, application or digital asset in order to mislead or deceive users or platform reviewers. Supabets® strictly prohibits any form of cloaking and reserves the right to terminate and suspend access to its services for any party found engaging in such practices.
Confidential Information: Any information of whatever nature, which has been, or may be, provided by Supabets® in connection with the Programme, whether oral, in writing, or in electronic form, including, without limitation, business or financial data, know-how, processes, reports, customer lists, price lists, Commission payment reports, and any other materials containing, reflecting, or generated from any such information.
Commissionable Revenue: Gross Win, less Bonuses awarded, less Non-Cash Incentives, less Fraudulent Activity, less Deductible Costs and Applicable Taxes.
Deductible Costs: Any third party costs incurred by Supabets® in connection with the operation of the Supabets® Sites which are attributable to the activity of any New Customer(s), including, but not limited to, any payment processing charges, license fees, royalties, and other applicable third party payments including (but not limited to) payments made by Supabets® to third parties in respect of the costs of software and brands in respect of the Supabets® Site.
Earnings: The earnings earned in connection with the affiliate marketing activities performed in accordance with these Terms.
Fraudulent Activity: A deceptive act or omission which is, in the sole discretion of Supabets®, performed in order to secure a real or potential, unfair or unlawful advantage; or any conduct that Supabets®, in its sole discretion, determines to be fraudulent, deceptive or dishonest, which shall include, but shall not be limited to, fraudulent credit card transactions, Chargebacks, Match Betting, false or automated account creation and any collusion or cheating by an Affiliate or a customer.
Fraud Costs: Any costs, damages or loss arising as a direct or indirect result of Fraudulent Activity.
Gross Win: Total revenue generated from settled bets placed by referred New Customers, less pay-outs.
Incentivized Traffic: Traffic or customer activity generated as a by-product of promising some form of compensation or incentive for taking an action on, or in relation to, any Supabets® Site, including but not limited to registering a new account, depositing or wagering.
Insertion Order: The insertion order attached to these Terms, if applicable.
Intellectual Property: Trademarks, service marks, domain names, trade names, logos, designations, copyrights, trade secrets, patents, designs, algorithms and any other proprietary rights owned by or licensed to Supabets®.
Local Currency: The local currency of the applicable Marketing Territory.
Marketing Material: Banners, URLs, text, graphics and/or other promotional materials made available for marketing purposes through the Programme System.
Marketing Territory: The "Marketing Territory" indicated by an Affiliate at the point of registration or as indicated next to the word "Territory" in any attached Insertion Order, as the case may be.
Match Betting/Arbitrage Betting: Any method of betting or wagering which is intended to give players a guaranteed win with no risk, including but not limited to the use of free bets.
New Registration: A natural person who is at least 18 years old and ordinarily resident in the Territory that the Affiliate directs to a Supabets® Site and who can be linked to the Affiliate’s Affiliate Banner Tag, who is eligible to open an account on a Supabets® Site and: (a) who successfully opens a new account on a Supabets® Site in accordance with the Site’s applicable terms and conditions; and (b) who has not had a previous account on any Supabets® Site.
Non-Cash Incentives: Value of free credits or cash handed out to customers, or any other direct costs incurred to maintain the loyalty of a customer (e.g. the cost of a gift to a customer).
Programme System: The website and back office used by Supabets® to manage the Programme, currently located at https://betwith.supabets.co.za/supabets-affiliates/
Prohibited Site: Any website, forum, social media platform or other communications medium, regardless of type, upon which the advertisement of gambling-related activity is unlawful or otherwise prohibited.
Qualified Player: Any player who has registered an account, made a purchase and placed a settled wager at Supbets. (In the event of CPA, a player might be required to meet a purchase baseline as agreed to by Supabets®. Refer to CPA payment terms 12.10 - 12.11.13
Spam: Unsolicited e-mail, SMS or other communication sent indiscriminately to one or more mailing lists, individuals, forums or newsgroups.
Unsuitable Site: Any website, forum, social media platform or other communications medium, regardless of type, which is: aimed at children; intended to appeal to minors; promotes or glorifies violence; promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; promotes illegal activity; violates or enables the violation of intellectual property rights; violates the rights of privacy of others; is obscene or contains explicit sexual content; contains or promotes any unlawful behaviour or content; contains or provides links to malicious or harmful software, keyloggers, trojans, viruses or malware; or which Supabets® believes, in its sole discretion, may bring Supabets® or its affiliated companies and brands into disrepute, or which may prejudice the interests of Supabets® or its affiliated companies and brands.
1.1 You represent and warrant that:
a) the information provided in your Affiliate application is correct and up-to-date and you will update it as required on an ongoing basis in order to ensure that it remains correct;
b) you have not already registered as an Affiliate in relation to a specific Marketing Territory (only one Affiliate account is permitted per person for each Marketing Territory);
c) you are at least 18 years of age, legally capable of entering into a binding contract, and you are not aware of any legal, commercial, contractual or other restriction against your participation in the Programme in accordance with these Terms; and
d) in the event that you are registering on behalf of a company, that you have the full right, power and authority to enter into these Terms on behalf of the company.
e) your participation in the Programme will in no way be construed to be targeting individuals under 18 years of age
1.2 You undertake, that if there should, at any time during your participation in the Programme, occur any event which may cause any of the above warranties to become false, or which may prevent you from wholly fulfilling your obligations in accordance with these Terms, you shall promptly notify your Supabets® account manager, and Supabets® shall be entitled to terminate your participation in the Program immediately, without the requirement to make any further payments to you.
2.1 In the event that you are accepted as an Affiliate into the Programme, Supabets® shall, during the course of your participation in the Programme and subject to your compliance with these Terms, grant you a non-exclusive, non-transferable, revocable, limited right and license to distribute the Marketing Material on your Affiliate Site for the sole purpose of referring New Customers to Supabets® Sites in return for Earnings. You may not use or distribute the Marketing Materials for any other purpose unless you have received our express written approval to conduct Approved Marketing Activities, which we may approve or reject in our sole discretion.
2.2 All Marketing Material shall be made available to you through the Supabets® Programme System and may be updated by us from time to time. You undertake and agree that you shall only use the current versions of the Marketing Material and shall promptly discontinue the use of any Marketing Material which is out of date or no longer available on the Programme System. It is your responsibility to check the Programme System for updated Marketing Material on a regular basis.
2.3 You undertake and agree that you will not modify any of the Marketing Material which is made available to you and that you will not, without our specific written approval, market or promote Supabets® using any promotional materials not provided or approved in writing by Supabets®.
2.4 In the event Supabets® designates any Marketing Materials as subject to particular restrictions (for example, campaign start/end dates, demographic limitations, etc.), you undertake and agree that you shall only use the Marketing Materials in accordance with such designated restrictions.
2.5 Your marketing activities shall strictly comply with the marketing policies of Supabets® that may be notified to you from time to time, which sets out additional standards, restrictions and guidelines applicable to marketing activities in connection with the Programme.
2.6 Your marketing activities will not advertise on, or be associated with advertising linked to any pornographic sites. Sexualised or otherwise indecent images, together with images objectifying women should not be used.
3.1 You are responsible for ensuring that all referred customers are properly tagged with your Affiliate Banner Tag. You will not receive credit for New Customers who are not properly tagged or who we are unable to otherwise properly associate with your Affiliate Banner Tag.
3.2 We shall track all New Customer activity relevant to the calculation of your Earnings. You agree that our statistics and calculations in relation to the tracking of New Customer activity and the calculation of your Earnings shall be final.
3.3 We will provide you with online access to reports of New Customer activity through manual reports or through the Programme Portal. The form, content and frequency of our reporting may vary from time to time, at our sole discretion.
4.1 As a condition of your participation in the Affiliate Programme, you undertake, warrant and agree that all use of the Marketing Materials and all activities undertaken in connection with the Affiliate Programme shall be lawful and in strict accordance with these Terms and any Special Terms (as defined below) set out in the Programme System.
4.2 As a condition of your participation in the Affiliate Programme, you further undertake, warrant and agree that you shall not conduct any activities in connection with any Unsuitable Site or any Prohibited Site.
4.3 You agree to use your best efforts to market and promote the Supabets® Site in a manner consistent with good business ethics and in good faith towards Supabets®.
4.4 You acknowledge that your promotion of the Supabets® Site has the potential to inflict substantial damage to Supabets® and our reputation and goodwill, and that you shall at all times act in a manner that will not harm the reputation and goodwill of Supabets®.
4.5 You shall not: (a) undertake any action which may have a detrimental impact on the ability of Supabets® to be qualified for or to hold or maintain any licence, permit or approval granted, or to be granted, by any competent authority, or (b) undertake any action which could reasonably be construed as bringing Supabets® into Material Disrepute, where “Material Disrepute” means any condition which could reasonably and objectively be seen to create a material negative perception of the integrity of Supabets® or the Programme.
4.6 We prohibit any Affiliate activity in connection with any content or material which contains: (a) the intellectual property of others for which the Affiliate is not properly licensed to use; (b) information that is unlawful, harmful, threatening, obscene, discriminatory, scandalous, fraudulent or offensive; (c) any information that may subject Supabets® to any cause of action, in law, equity or otherwise; or (d) any information which Supabets®, in its sole discretion, determines to be objectionable, harmful, in bad taste, or potentially damaging to the interests and goodwill of Supabets® or the Programme.
4.7 Your activities must not involve any marketing or promotional activity which may have the potential to deceive, confuse or mislead users, or which may infringe on any third party rights, including the rights of privacy, publicity, or Intellectual Property rights. You shall ensure that the Marketing Materials are displayed only in connection with web sites and materials which are lawful, proper, professional and tasteful.
4.8 Your Affiliate Site(s) must not copy the look and feel of the Supabets® Sites or have the potential to cause the impression that any sites or landing pages used by you are owned, operated or affiliated with Supabets® or any of its associated brands. You are not entitled to present any Supabets® Marks, logos, graphics or other Supabets® materials on your Affiliate Site or marketing materials other than the Marketing Materials provided to you by Supabets® through the Programme.
4.9 Supabets® reserves the right to demand the immediate takedown or modification of any materials that you distribute, or to demand the cessation of any or all marketing activity in connection with the Programme or Supabets®, at any time and in Supabets®’s sole discretion. You agree that we are entitled to review your affiliate marketing activities from time to time and that we may approve/reject marketing methods and Affiliate Sites used by you in our sole discretion. You undertake and agree to provide prompt assistance and full cooperation in connection with any requests made by Supabets® in this regard.
4.10 If requested by Supabets®, you undertake and agree to provide Supabets® with all such information and documentation as we may reasonably require to verify your compliance with these Terms, or which we may require for our regulatory or legal purposes.
4.11 You agree that you shall neither offer nor provide incentives (financial or otherwise) to any potential New Customer without the prior written approval of Supabets®, excluding the standard promotional programs which Supabets® may make available to you from time to time through the Programme.
4.12 You will not knowingly benefit from known or suspected activity not performed in good faith (or alternatively, performed in bad faith), whether or not such activity actually causes damage to Supabets®.
4.13 You may not be a party (whether directly or indirectly) to any illegal activity (including, but not limited to, the promotion or advertising of illegal gambling companies or websites) or Fraudulent Activity in connection with your participation in the Programme.
4.14 You undertake and agree to maintain complete records, during and for a period of two years after the termination or expiration of your participation in the Programme, regarding your activity in the Programme and any marketing or promotional activity undertaken in furtherance thereof.
4.15 You acknowledge and agree that in performing your obligations under these Terms, you are strictly prohibited from marketing and promoting the Supabets® Sites to residents of the Prohibited Territories and you shall exercise all possible technical and operational measures to prevent marketing to residents of the Prohibited Territories.
4.16 You acknowledge and agree that any breach of the aforementioned obligations shall be deemed a material breach of these Terms resulting in your immediate termination from the Programme.
4.17 Any affiliate found to have engaged in, or to be engaging in Cloaking practices will be subject to the following penalties being imposed upon it:
(i) closure of their account; and/or
(ii) suspension of their account for a period of to be determined; and/or
(iii) removal of their earnings.
This list is non-exhaustive, and Supabets® reserves its right to impose any alternative, reasonable penalty upon and affiliate, or institute legal proceedings, against an affiliate where it may be necessary to do so.
Supabets® will regularly monitor all affiliate activities to ensure complete compliance with this policy. Every Affiliate is expected to adhere strictly to these terms and conditions and cooperate fully with any investigation, conducted by Supabets® , or another third party, into potential Cloaking practices.
The affiliate agrees to indemnify and hold Supabets®, its directors, employees, agents, representatives, subsidiary and/or holding companies harmless for any and all liabilities, loss, claim, costs (including but not limited to legal fees), and damages, arising from any Cloaking practices howsoever utilised.
5. No Spam; No Marketing to Self-Excluded Customers
5.1 You will not send any marketing SMS, email or other communications relating to Supabets® or the Programme without our prior written consent. In order for Supabets® to properly consider whether its consent shall be granted, you shall provide us with:
a) Written confirmation that all proposed email, SMS or other communications comprising the proposed campaign shall include an option to opt-out of receiving further such communications; and
b) Written confirmation that the proposed recipients of the campaign have respectively provided the necessary consents to receive communications of the type proposed (“opt in”) and have not since opted out.
c) Further to the above, you will ensure that any approved SMS and or e-mail marketing campaign, targeted at Supabets South Africa traffic, follows the rules and regulations of the Protection Of Personal Information Act (POPI) as set out by the South African Government.
Details of the Act can be found here: https://www.gov.za/documents/protection-personal-information-act. Failure to comply with the POPI act will result in your suspension from the Supabets® program and all outstanding payments will be considered null and void.
5.2 If we incur any cost in connection with Spam sent by you or anyone on your behalf, these costs will be deducted from any Earnings due to you under these Terms. Should our costs not be covered by the funds in your account we have the right to offset future Earnings or pursue other alternative means for obtaining payment from you. Should your Affiliate account not be active, or otherwise not generating Earnings, then we shall have the right to demand payment directly from you.
6.1 Your activities shall comply with all applicable laws and industry practices applicable to online marketing; online advertising; and the marketing of online gambling sites.
6.2 Without reservation, you agree that all activities undertaken by you in connection with the Programme will uphold the highest ethical standards:
a) preventing gambling from being a source of crime or disorder, being associated with crime or disorder or being used to support crime;
b) ensuring that gambling is conducted in a fair and open way; and
c) protecting children and other vulnerable persons from being harmed or exploited by gambling.
6.3 You undertake to observe all applicable laws and regulations relating to the use of cookies and the collection, processing, storage, and transfer of personal data, including but not limited to the Protection of Personal Information Act, 2013 (POPIA), and any other applicable privacy or data protection legislation in the jurisdictions in which you operate or target customers.
6.4 Any electronic messages, SMS, marketing communications or other direct marketing conducted by you, or on your behalf, shall comply fully with all applicable laws and regulations relating to unsolicited communications and direct marketing, including but not limited to POPIA, the Consumer Protection Act (CPA), and any applicable advertising regulations in South Africa. All communications must include a clear and functional opt-out mechanism and may only be sent to recipients who have lawfully consented to receive such communications.
6.5 It is your obligation to familiarise yourself with, comply with, and remain fully updated on all laws, regulations, and codes of practice applicable to your activities under this Programme. If you market to potential customers residing outside of South Africa, you are required to abide by all applicable laws, regulations, and codes of practice in those jurisdictions. In the absence of specific governing laws or regulations, the standards set out in these Terms shall apply and will include, without limitation, the terms and conditions of any relevant gambling licences issued to Supabets® or any of its subsidiaries, as well as the laws and regulations associated therewith, including those to which Supabets® or its affiliated companies may be subject from time to time.
7.1 Supabets® and its licensors retain full and exclusive ownership of the Supabets® Sites, Supabets® Marks, Marketing Materials, any reports, documentation or materials provided in connection with the Programme, and any Intellectual Property rights, associated thereto. No right, title or interest in the foregoing is conveyed hereunder, except for a non-exclusive, revocable, limited license to distribute the Marketing Materials in accordance with these Terms. Any rights that are not expressly granted herein are reserved by Supabets® and its licensors.
7.2 You acknowledge and agree that Supabets®'s Intellectual Property will at all times remain the property of Supabets® and its licensors. You further acknowledge that you have no claim or right of whatever nature in and to the aforesaid Intellectual Property, other than the limited rights conveyed herein.
7.3 You undertake and agree that you shall not assert the invalidity, unenforceability or contest the ownership of any of the Intellectual Property rights of Supabets® or its licensors in any action or proceeding whatsoever and shall not take any action that may prejudice Supabets®'s or its licensors' rights in such Intellectual Property.
7.4 You undertake and agree that you will not register any domain name that includes, incorporates or consists of any Supabets® Mark or any domain name that is confusingly similar to the Supabets® Marks. You undertake and agree that you shall, upon request by Supabets®, promptly transfer ownership of any domain names registered in violation of this Agreement to Supabets® or any third party designated by Supabets®. This obligation shall survive the termination of these Terms.
7.5 You undertake and agree that you shall not make any bid on any internet search engine using keywords including the Supabets® Marks or words that are confusingly similar to the Supabets® Marks.
7.6 Supabets® does not condone the use of any other company's intellectual property in order to promote the Supabets® brand or to channel traffic to the Supabets® brand. Involvement in such activities can result in Supabets® refusing compensation for the traffic or can result in the locking of the affiliate account. By accepting these terms and conditions you undertake that no such activity will be committed by yourself.
8.1 By participating in the Programme, you represent, warrant and undertake that:
a) your activities shall fully comply with these Terms;
b) you shall not solicit any potential customers by way of any offers except for the current offers made available through the Programme;
c) you have the ability, experience, expertise and resources to perform all of your obligations hereunder in accordance with these Terms;
d) you understand and agree that the marketing activity undertaken by you in connection with the Programme, and your conduct as an Affiliate has the potential to inflict substantial damage to Supabets’s reputation and goodwill, and as a result you shall at all times consider and act in the best interests of Supabets® and shall preserve the goodwill and reputation of Supabets® and its name;
e) you shall not undertake any activities in violation of our intellectual property rights, including but not limited to: brand bidding, registering or using any domains with confusingly similar names to the Supabets® Marks, copying the “look and feel” of our sites or software, using any Supabets® Marks, branding or logos except as expressly permitted by these Terms, or modifying any Marketing Materials we make available on the Programme Portal;
f) you have evaluated the applicable laws relating to your activities and obligations hereunder and you have independently concluded that you can participate in this Programme and fulfil your obligations hereunder without violating any applicable rule of law; and
g) you will not knowingly benefit from known or suspected traffic not generated in good faith, or via Spam, whether or not it actually causes damage. This includes but is not limited to you registering customer accounts or playing under your own Affiliate Banner Tags and or any other Fraudulent Activity.
9.1 a) By entering into these Terms, you undertake that you will market, promote and advertise the Programme solely to customers located within the Republic of South Africa, being the only jurisdiction in which Supabets is licensed to operate.
You shall not actively target, promote, advertise or direct any marketing materials towards individuals located outside the Republic of South Africa.
For the avoidance of doubt, "actively targeting" includes, without limitation, correspondence, digital advertising, paid media, social media advertising, bannering, search engine optimisation (SEO), affiliate content, email marketing, SMS marketing, offline advertising, or any other form of direct or indirect marketing intended to reach persons outside the Republic of South Africa.
10. Earnings Calculations
10.1 You are eligible to earn Earnings in connection with betting activity by New Customers referred by you, as further set out herein. You understand and agree that we may vary these Earnings rates from time to time, in our sole discretion.
10.2 You are only eligible to receive Earnings during your participation in the Programme, and only while you continue to refer New Customers in accordance with these Terms. You will cease to be eligible to receive Earnings upon the expiry or termination of your participation in the Programme, unless otherwise expressly agreed in writing by Supabets.
10.2.1 Notwithstanding the foregoing, all commission, Earnings and reporting displayed within the Affiliate Platform are provisional only and shall not be deemed final or binding. Supabets reserves the right to withhold, adjust, recalculate or deny any Earnings where it reasonably believes that an error, technical issue, system malfunction, reporting discrepancy or miscalculation has occurred, whether arising from the Affiliate Platform, Supabets' internal systems, tracking systems or otherwise. Supabets will investigate any such discrepancy and, where an error is confirmed, the correct commission amount will be applied. The records and calculations maintained by Supabets shall be final for the purposes of determining commission payable, except in the case of manifest error.[1]
10.3 For payment thresholds, R10,000 (RAND or its equivalent in local currency) is the minimum amount that we will pay out on earnings on all methods other than wire. Wire has a minimum of R50000 (RAND or its equivalent in local currency).
10.4 You shall receive Earnings in accordance with the Deal Terms set forth above.
10.5 You are eligible to receive a commission based on the percentage of Commissionable Revenue generated by the new customers referred by you. The calculation is based on the new number of customers referred by you during a calendar month.
10.6 Earnings will only be calculated from players who have qualified by making a purchase and placing a settled wager at Supabets®. (CPA qualification will be different and depends on the baseline purchase value that was agreed to by Supabets and the Affiliate)
10.7 No Entitlement to Historical Earnings: You acknowledge and agree that no Earnings, commissions, fees, or payments of any kind shall be due or payable in respect of any traffic, customers, activity, or referrals generated prior to your acceptance into this Programme under these Terms. Supabets® shall have no obligation to recognise or compensate for any historical activity, whether or not you previously referred customers to Supabets®, and whether or not Supabets® tracked or recorded such activity. All Earnings are payable solely on activity generated after the date on which you are approved as an Affiliate under these Terms.
10.8 Right to Decline, Suspend, or Terminate Affiliates:
Supabets® reserves the right, at its sole discretion and without the requirement to provide reasons, to decline, suspend, or terminate any Affiliate’s participation in the Programme. In the event of such suspension or termination, no Earnings shall accrue or be payable in respect of any customers, traffic, or activity generated during or prior to the period of suspension or termination. Supabets® may exercise this right in cases including, but not limited to: suspected abuse of the Programme, low-quality traffic, non-compliance with these Terms, or any conduct that Supabets® reasonably determines to be harmful to its interests.
11. Periods of Inactivity
In the event that you fail to refer any New Customers during any consecutive 40 day period, we reserve the right to reduce your Earnings rate to a flat % rate, to be decided by us, of Commissionable Revenue until you introduce New Customers, at which point your account manager will discuss a new Earnings rate with you. Supabets® has the right to pause all payments as well as current and future Commissionable Revenue should you not be able to fulfill our traffic requirements.
12.1 We may conduct special promotions related to certain products, services, games, customer activity, special events, and other matters through the Programme System from time to time (“Special Promotions”) and in connection with same, establish certain additional terms, Earnings rates, incentives, deposit and wagering requirements, or other additional terms and conditions (“Special Terms”). In the event you wish to participate in one of the Special Promotions, you understand and agree that such participation will be subject to the Special Terms, as applicable.
12.2 All payments due to you are based on our own statistics, records and calculations. All decisions made by us regarding the tracking, calculation or payment of your Earnings or other payments shall be made by us in our sole discretion.
12.3 We reserve the right to review all activity in connection with your participation in the Programme for possible Fraudulent Activity or activity which we believe in our sole discretion to be in bad faith or violation of these Terms.
12.4 We do not pay Earnings in connection with Match Betting, Arbitrage Betting or any roulette playing schemes or casino systems where players are advised on how to play to beat the casino.
12.5 We do not pay for Incentivised Traffic in any form.
12.6 You will not be entitled to any payment related to any customer activity and/or traffic that we deem, in our sole discretion, to be unlawful, abusive, not generated in good faith, or based on Fraudulent Activity.
12.7 We do not pay for any customer activity related to brand bidding or any activity which we consider to be a breach of our intellectual property rights.
12.8 We reserve the right to pass on any Fraud Costs to your account. These Fraud Costs shall be deducted from any payment owed to you. In the event the Fraud Costs exceed the amount of payments owed to you, we reserve the right to collect such sums from you directly.
12.9 We reserve the right to refuse any potential New Customer, to lock or close a customer's account, or to take other action which we may deem necessary in order to preserve the integrity or safety of the Supabets® Sites. In the event that we refuse, suspend or close any customer's account for any reason, then: (a) if you are entitled to Earnings via a CPA Payment, then you will not be entitled to any CPA Payment which has not already been paid to you in respect of the affected customer's account as of the date of such suspension or closure, even if such CPA Payment was earned prior to such date, and (b) if you are entitled to Earnings on the basis of a revenue share based on Commissionable Revenue, then you will be not be entitled to revenue share in respect of the affected customer's account as of the date of suspension or closure but, for the avoidance of doubt, any revenue share earned prior to such date will be paid to you in accordance with these Terms.
12.10. You will receive a one-off payment for every new Player you direct to any of our Sites.
12.11. a CPA Payment will be owed and payable to you ( “Qualifying Player”) if and when:
12.11.1. a Qualifying Player completes first registration on one of the Online SportsBetting Operator sites (“Sites”);
12.11.2. a Qualifying Player deposits the minimum required amount (R50)(Fifty Rand or Equivalent); and
12.11.3. a Qualifying Player and meets the minimum wagering activity requirements, as previously agreed upon in writing with Your Affiliate Manager.
NOTE: A Qualifying Player is not locked for any reason during the calendar month that he is acquired in
12.12. Please take note of the following with regards to the CPA Payment Plan:
12.12.1. a CPA payment will be owed and payable to You in respect of a qualifying Player upon the first registration in any of the Online SportsBetting Operator brands and the depositing of the minimum required amount, as specified in the insertion order pertaining to Your account.
12.12.2. All subsequent activity by such a Player within that Site or in other Sites, inclusive of playing different games in that Site, in other Sites or on different gaming platforms, will not warrant any payment to you
12.12.3. a CPA Payment will be made to You as a one-off payment for each qualifying Player, regardless of the number of Sites and/or number or type of games played by that Player
12.12.4. We do not pay for incentivised traffic in any form and we do not pay for schemes where a Player is given part of the CPA as an incentive for signing up and meeting the CPA qualification.
12.12.5. We do not pay for duplicate players i.e. a Player who already exists within Supabets® and/or is a registered player with any one of the marketing regions within The Supabets® Group, and is located in Our system. Such a Player will automatically be filtered out and consequently, the statistics we rely upon when paying for the campaign are the statistics found in Our Affiliate system.
12.12.6. We hold the right to refuse to pay for any Player and/or traffic that we deem to be abusive as per the terms and conditions of this agreement.
13. High-Roller Policy
13.1 Negative Commissionable Revenue generated in any given month by any Players who We, in our sole discretion, determine to be “High Rollers” will be carried forward and offset against future Commissionable Revenue generated by Players referred by You until such negative Commissionable Revenue is cleared. The determination of the criteria to categorize a Player as “High Roller” shall be in our sole discretion, and our sole responsibility in this regard shall be to advise you of the categorisation of any Players referred by you as the same by way of amendment to this Agreement. Current criteria for determining our High Roller policy are:
13.2 If in any given month a player generates negative Commissionable Revenue of at least R20,000 (Twenty Thousand Rand), and the aggregate earnings in that month for that Affiliate is negative (R10,000) or greater, then such Player shall be deemed to be a High Roller;
13.3 If both of the above criteria are met (13.2) then the negative Commissionable Revenue generated by the High Roller will be carried forward and offset against future Commissionable Revenue generated by that High Roller.
13.4 The negative balance carried forward cannot be set-off against other players' positive Commissionable Revenue;
13.5 The negative balance carried forward cannot be greater than the total aggregate negative Commissionable Revenue for the affiliate, for that month;
13.6 If there is more than one High Roller, the negative balance carried forward will be split proportionally between them;
13.7 The negative balance of a High Roller will be reduced by future positive Commissionable Revenue that they generate in subsequent months. A negative balance will not be increased by future negative Commissionable Revenue unless the High Roller meets the qualifying criteria stipulated in 13.2 above, in subsequent months.
14.1 We aim to process the Earnings earned by you in the previous calendar month ten working days from the 7th day of the following month.
14.2 If you are entitled to Earnings based on a revenue share basis, Earnings will be paid once a month.
14.2 We shall not be liable to you in any amount whatsoever for late payments due to technical, third party or any other unforeseen events.
14.3 Payment shall be made to you only in the applicable Local Currency.
14.4 You will only be paid once you have a balance owing to you of equal to the "Payment Threshold Amount" for the Marketing Territory applicable to you, as such term is defined in the Insertion Order (if applicable) or otherwise as specified at the Website, as the case may be.
14.5 If you have selected wire transfer as your method of payment, you will only be paid by bank wire if the total amount owed is an amount more than the "Wire Transfer Threshold Amount" for the Marketing Territory applicable to you, as such term is defined in the Insertion Order (if applicable) or otherwise as specified at the Website, as the case may be. If the total amount owed is less than the Wire Transfer Threshold Amount, you can receive payment by cheque unless you contact us by the fifth day of the following month in question and agree to pay any associated costs that arise as a result of the bank wire, which will be deducted from any Earnings due.
14.6 You will not be able to change your payment details in your account during the 10 (ten) working day period prior to the date we make payment to you. To ensure your payments are properly processed, it is your sole responsibility to ensure that the correct payment details are entered at least 5 (five) working days prior to the payment date.
14.7 You are responsible for the reporting and payment of any taxes, tariffs or other governmental fees, charges or levies applicable to any Earnings payable to you in connection with your participation in the Programme. You undertake and agree to promptly reimburse Supabets® for any and all taxes or duties that Supabets® may be required to pay in connection with your participation in the Programme, except for taxes payable on Supabets® net income.
14.8 In the event we are required by law to apply any applicable Withholding Tax (WHT) on any commission payable in your jurisdiction, the corresponding amount of WHT will be deducted from the commission due to you before your payment is made.
14.9 We reserve the right to change the fee payment schedules and methods of calculation at any time, in our sole discretion.
14.10 Supabets® utilizes the services of Poporta Limited (Registration No 69237) to facilitate affiliate commission payments. These payments will reflect as “Supabets® on your statement.
If you are joining the Programme in the capacity of an affiliate marketing network, you represent, warrant and undertake that the terms and conditions of your marketing network are at least as restrictive as those set out herein, and that you shall be responsible for all activity undertaken by your affiliates. Supabets® reserves the right in its sole discretion to request written documentation of your compliance with this clause, and your failure to promptly provide such documentation upon request shall be deemed a material breach of these terms.
16.1 You acknowledge and agree that all information relating to any referred customer is the exclusive and sole property of Supabets® and that you shall have no rights therein whatsoever excluding any information that you gather independently, outside of your participation in the Programme.
16.2 You acknowledge and agree that any data we collect from you may be transferred to, and stored at, a destination outside of the Marketing Territory which is applicable to you. It may also be processed by staff operating outside of the Marketing Territory which applicable to you, who work for us or for one of our suppliers.
In order to prevent the potential for abuse and Fraudulent Activity, Supabets® does not pay Earnings for customer referrals in certain circumstances, such as when you have an existing relationship with the referred customer unless marketing via existing relationships has been expressly permitted by Supabets®. While decisions shall be taken on a case-by-case basis, we provide for illustration purposes the following non-exhaustive list of scenarios where Earnings shall not be paid and provided that such activities have not been expressly permitted by Supabets®:
a) you shall not earn any fees or Earnings on any additional Programme account set up by you, or on your behalf;
b) you shall not earn Earnings on any Programme account/s set up by your employees; or
c) if you, or, if applicable, your employees, agents, or family members, sign up as a customer on one of the Supabets® after being referred to the site by you, we will not pay any Earnings or amounts related to such activity and we have the right to terminate your enrolment in the Programme and cancel these Terms.
18.1 You are responsible to guard the security of your Programme username and password, and may not share your login details with any third party. You shall be solely responsible for all activity occurring under your Affiliate account.
18.2 We may require you from time to time to positively verify your account details in order to receive continuing Earnings or to prevent Fraudulent Activity in connection with your account. This is to protect both you and us from potential illegal or Fraudulent Activity. This verification process may require the submission of additional personal documentation proving identity, payment and physical address details.
19.1 During your participation in the Programme, we may share with you certain Confidential Information owned by Supabets® or its licensors. You undertake and agree that you will not use the Confidential Information for any purpose other than to discharge your obligations to Supabets® in accordance with these Terms, and that you will not publish or disclose the Confidential Information to any third party without our express written permission.
19.2 You undertake and agree to take all reasonable measures to maintain the confidentiality of our Confidential Information, which will in no event be less than reasonable care.
20.1 You undertake and agree that your participation in the Programme shall not, directly or indirectly, encourage, benefit from, or be party/privy to, any money laundering or related illegal activities. Supabets® strictly prohibits, and undertakes efforts to prevent, money-laundering activities and other activities that may facilitate money-laundering or the funding of terrorist or criminal activities in connection with the Programme. You hereby agree to provide Supabets® or its designated agents with all requested assistance and documentation in connection with such efforts, including but not limited to: (a) for individuals, copies of your current: passport, driving licence, utility bill, bank statement, or other documents; or (b) in the case of a corporation, copies of: the company's certificate of incorporation, constitutional documentation, identity of the directors, officers and beneficial owners of the company. You agree that Supabets® may undertake independent identity verification procedures in its sole discretion which may include the procurement of information from public or private sources for identity verification and crime prevention purposes.
20.2 You understand and agree that some jurisdictions in which we operate have strict laws on money laundering that may impose an obligation upon us to report you to the national or local authorities within such jurisdictions if we know, suspect or have reason to suspect, that any transactions in which you are directly, or indirectly, involved, involve funds, derived from illegal activities, or are intended to conceal funds derived from illegal activities or involve the use of the Programme to facilitate criminal activity.
20.3 You understand and agree that, if we have any knowledge, belief or suspicion that any money laundering or illegal activity may have occurred, we may at our absolute discretion: (a) immediately suspend, deregister or terminate your membership of the Programme; (b) decline to pay you any further Earnings and/or (c) report you to the aforementioned national or local authorities should we, in our absolute discretion, determine that we are obliged, by law, to do so.
20.4 Supabets® is committed, in accordance with its zero-tolerance policy for bribery and corruption (the “Anti-Bribery and Corruption Policy”), to ensure that all of its activities and the activities of all of its Affiliates and business partners comply with all applicable laws and regulations and accord to the highest principles of corporate ethics. Accordingly, in performing your activities under these terms, you undertake to comply with all applicable laws related to the fight against bribery and corruption and shall not offer, promise, give, authorize, solicit or accept any undue pecuniary or other advantage related to any prospective New Customers, “impressions”, “clicks”, “acquisitions”, “installations”, “views”, “leads”, “registrations", payments made under this Agreement or otherwise. Supabets shall immediately terminate this Agreement if it determines, in its sole discretion that any of your activities do not fully comply with this Anti-Bribery and Corruption Policy.
21.1 You shall defend, indemnify, and hold us and our directors, officers, employees, and representatives harmless from and against any and all liabilities, losses, damages, and costs, including reasonable attorney's fees, resulting from, arising out of, or in any way connected with your performance of your duties and obligations under these Terms or any breach by you of these Terms or any warranty, representation, or agreement contained in these Terms.
21.2 In the event we are subject to any third party claim or investigation as a result of the activities of you in connection with these Terms, we reserve the right to withhold any Earnings, fee or other amount due, as an offset against any cost or liability which may attach as a result of such claim or investigation, in addition to any other remedy available to us.
We make no express or implied warranties or representations with respect to the Programme, the Marketing Material, the Programme System, or any Supabets® Site, including, without limitation, any warranties of fitness, merchantability, legality, non-infringement, or any implied warranties arising out of the course of performance, dealing, or trade usage. In addition, we make no representation that the operation of our site (including any tracking mechanisms) will be uninterrupted or error-free, and we make no guarantees regarding the amount of which may be generated as a result of your participation in the Programme. We will not be liable for the consequences of any such interruptions or errors.
Except in the event of: (a) bodily injury or death caused by Supabets®'s negligence, or (b) any liability which cannot be excluded as a matter of law, Supabets®'s total and aggregate liability towards Affiliate or any third party, whether in an action based on contract, tort, warranty or any other legal theory, shall not exceed the amount of fees or Earnings generated by you during the twelve month period prior to the incident giving rise to liability, and (ii) in no event will Supabets® be liable toward Affiliate or any third party for any special, indirect, incidental, punitive or consequential damages, including but not limited to damages for loss of profits, business, revenue, or economic advantage.
24.1 These Terms will come into effect upon the date of this Agreement and shall continue in full force and effect until terminated in accordance with the provisions of this clause 24 ("Term and Termination").
24.2 Either party may terminate this Agreement for convenience at any time, effective upon providing 7 days’ written notice to the other for all Revenue Share deals; and 24 hours’ notice for any CPA deals.
24.3. Either party may terminate this Agreement, immediately effective upon written notice to the other, if (a) the other party commits a material breach of these Terms and such breach has not been cured by such party within 10 days of receiving notice of the material breach; (b) upon the institution by or against the other party of insolvency, receivership or bankruptcy proceedings; or (c) upon the other party’s dissolution or ceasing to do business.
24.4 Any notice of termination shall be given in writing by either Party to the other. For purposes of notification of termination, delivery via e-mail is considered a written and immediate form of notification and the Terms shall accordingly terminate with immediate effect.
24.5 In the event of termination of these Terms for any reason:
a) all rights and licenses granted to you in these Terms shall immediately terminate;
b) you must immediately cease all marketing activity, cease the distribution of any Marketing Materials, and disable any links from your Site to any Supabets® Site;
c) you must promptly return to us any Confidential information and/or customer information, and all copies of same in your possession, custody and control; and
d) for clarification purposes, termination will not exculpate you from any liability arising from any breach of these Terms that occurred prior to termination.
24.6 Upon termination, you shall cease to be entitled to receive Earnings as specified herein, even if such Earnings relate to New Customers acquired prior to the effective date of termination.
24.7 In the event we terminate your participation in the Programme as a result of a breach of these terms by you, you shall not be entitled to receive any additional Earnings effective the date of termination or of earnings owed to you. In the event we terminate your participation in the Programme as a result of Fraudulent Activity or activities which we believe to be unlawful or in bad faith, we reserve the right to recover any payments previously made to you and seek the recovery of all costs incurred in the investigation of such activities and the closure of your account, in addition to any other rights and remedies available at law.
Any notice or communication hereunder shall be in writing, sent via e-mail to the party’s designated address. All notices shall be in English, effective upon sending.
a) The designated e-mail address for Supabets® is: [email protected]
b) Your designated e-mail address is the e-mail address provided by you at the time of registration.
26.1 If you wish to sell, or otherwise dispose of the shares or assets of your Affiliate business to a third party (or conclude any transaction of a similar nature with a third party that will result in an effective change in control of your business) you shall be required, prior to completing the sale, disposal or transfer, to:
a) Give us no less than 30 (thirty) days prior written notice of such intention, provide such details as we may request (which shall include, but not be limited to, your Affiliate Account Number and full details of the intended purchaser, including their banking details and, if they are already an affiliate of the Programme, their Affiliate Account Number) and furnish us with an irrevocable consent and authority to pay the selling affiliate’s Earnings, after the sale is completed, to the purchaser, in a form acceptable to us in our sole discretion; and
b) Make the deed of sale subject to the suspensive condition that we approve such purchaser as an Affiliate of the Affiliate Programme and that such intended purchaser shall, subject to our approval (at our sole discretion) join the Affiliate Programme.
26.2 You agree that we shall have sole discretion to approve or reject any proposed assignment, novation or transfer of your rights under these Terms to any prospective purchaser or third party.
26.3 Any approval of your request to novate or transfer your rights to any third party will terminate your enrolment in the Programme on the date of transfer.
26.4 If we reject the intended purchaser as an Affiliate of the Programme and you nevertheless decide to proceed with the sale/change of control or transaction contemplated above, then we reserve the right to terminate your enrolment in the Programme immediately.
27.1 You and Supabets® are independent contractors, and nothing in these Terms will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties.
27.2 You shall not make any claims, representations, or warranties in connection with us and you shall have no authority to, and shall not, bind us to any obligations, unless we agree in writing to be so bound.
27.3 You agree that you are not, and shall not be treated as, an employee with respect to, as applicable, any federal, national, state, or local statute, ordinance, rule, or regulation of any country whatsoever similar in purpose to the aforementioned codes and acts.
28.1 During your participation in the Programme, and for a period of 6 months after any termination of such participation, you undertake not, either directly or indirectly, to solicit, or attempt to solicit, divert or hire away any person engaged by Supabets® as an employee, contractor or consultant at the time of solicitation or during the 12 month period preceding the solicitation.
28.2 Should you have any doubt as to whether an individual is engaged by Supabets®, then you must, prior to attempting any solicitation of such individual, to make a written inquiry of Supabets® in this regard. Your failure to confirm the status of any individual prior to a solicitation shall not relieve you from your duties and obligations under this non-solicitation clause.
28.3 You agree that in the event of a breach of this non-solicitation clause, Supabets® shall suffer substantial and irreparable harm which may not be adequately compensated for by the payment of damages. As a result, Supabets® shall be entitled to seek injunctive relief in any court of competent jurisdiction to enjoin or prevent such solicitation, and that this will not limit any other causes of action or legal redress that may be available to Supabets®.
29.1 These Terms will be governed by the laws of South Africa without reference to rules governing choice of laws. Any action relating to these Terms must be brought in South Africa and you irrevocably consent to the jurisdiction of these courts.
29.2 Notwithstanding the Clause 29.1, you undertake to comply fully with the laws of the jurisdiction in which you are domiciled.
29.3 Nothing in this Agreement confers or purports to confer on any third party any benefit or right to enforce any term of this Contract.
29.4 Except as provided in clause 26 (“Sale of Your Business”), you may not assign or delegate any right, duty or obligation under these Terms, by operation of law or otherwise, without our prior written consent. Any attempted assign, transfer or novation by you in violation of these Terms is void and shall have no effect. Subject to that restriction, these Terms will be binding on, enure to the benefit of, and enforceable against you and us and your and our respective successors and assigns.
29.5 Our failure to enforce your strict performance of any provision of these Terms will not constitute nor be construed as a waiver of our right to subsequently enforce such provision or any other provision of these Terms. No waiver will be implied from conduct or failure to enforce any rights and must be in writing to be effective.
29.6 Neither party shall be liable hereunder by reason of any failure or delay in the performance of its obligations hereunder on account of strikes, shortages, riots, insurrection, fires, flood, storm, explosions, acts of God, war, governmental action, labour conditions, earthquakes or any other cause which is beyond the reasonable control of such party.
29.7 The exercise of one or more of the provisions of these Terms shall not preclude the exercise of any other provision.
29.8 You acknowledge, confirm, and agree that damages may be inadequate for a breach or a threatened breach of these Terms and, in the event of a breach or threatened breach of any provision of these Terms, the respective rights and obligations of the parties shall be enforceable by specific performance, injunction, or other equitable remedy. Nothing contained in these Terms shall limit or affect any of our rights at law, or otherwise, for a breach or threatened breach of any provision of these Terms.
29.9 Whenever possible, each provision of these Terms shall be interpreted in such a manner as to be effective and valid under applicable law but, if any provision of these Terms is held to be invalid, illegal or unenforceable in any respect, such provision will be ineffective only to the extent of such invalidity, or unenforceability, without invalidating the remainder of these Terms or any provision hereof.
29.10 Any headings in these Terms are inserted for convenience only and shall not affect its construction.
29.11 These Terms constitute the entire agreement between the parties with respect to the subject matter hereof and nullifies all previous understandings, both oral and written, between the parties in respect of the subject matter hereof and shall supersede all previous agreements between the parties, whether made orally or in writing.
As part of Supabets® ongoing commitment to security and regulatory compliance we require the following information to be completed for our KYC policy.
Affiliates belonging to the Supabets® Programme will be required to supply these documentation at the sole discretion of the Management of the Programme and / or when the life-to-date earnings reaches €2,000.00.
Individuals: - Copy of a valid identity document with a clear photograph. Documents such a a Passport, Drivers License, Identity Card will be accepted.
- Proof of address: copy of a household utility bill, bank or savings account statement that is not older than 3 months.
Corporate: - Company registration number and certificate of incorporation.
- Copy of a valid identity document of the Company's directors with a clear photograph such as Passport, Driver’s License, Identity Card.
In order to verify the ownership of the payment method whether an individual or corporate affiliate, you will need to set up your payment details for your selected payment method. The following is required for verification:
- Web-wallet: A screenshot of the web-wallet details; corresponding e-mail address, web-wallet account number, full name / surname and physical address. The screenshot needs to show the date and time.
- Bank Wire: Verification of the following details on the bank's headed paper: Full Name / Surname (for individuals), Company Name (for Corporate), address and account number. The statement / verification cannot be older than 3 months.
PLEASE NOTE that Supabets® do not need a bank statement with transactional history. We only require information to verify that validity of the information provided.
In the event that you update your payment details you will be required to send us some information so that we can verify the ownership of the updated payment method as per the above requirement.
1) Documents must be fully legible and high resolution.
2) Expired documents will not be accepted.
3) Documents in languages other than English can be accepted.
Supabets® must successfully verify your identity as described in this Section 30. If you have not been fully verified, Supabets® reserves the right to withhold any Earnings due to you.
Palsar Capital Limited, henceforth referred to as “We” “Our” “Us” provides an affiliate programme to promote our clients on whose behalf We administer and manage the affiliate program. In this policy “affiliate” “you” and “your” refers to the individual entity that has agreed to promote the brands we provide marketing services for, in accordance with this Privacy Policy.
This Privacy Policy is designed to help you understand how we collect, use and safeguard your information.
This privacy policy should be read in conjunction with the Affiliate Programmes Terms and Conditions. By entering into any kind of contract with Palsar Capital Limited, you agree to the contents of this privacy policy. If you do not agree with any section of this privacy policy, you should not attempt to use our service.
The Data Controller is Palsar Capital Limited t/a Raven of Glassworks, 1 Back Turner Street, Manchester, M4 1FR
All queries in regards to this privacy policy should be addressed to the Data Protection Officer at the above address, who can also be contacted directly at [email protected]
We collect and process the following data from (and about) you:
We implement effective processes to identify, manage, monitor and report risks and internal control mechanisms. These controls include secure systems and networks, and clear processes for privilege access rights. All data is stored securely.
Our lawful basis for processing personal data include:
We may disclose your personal data to:
All processing of information will be governed by the appropriate data protection laws.
We will not send promotional or direct marketing, inclusive of email, SMS, or automated calls, without first obtaining your specific consent.
The consent requires a positive Opt-In either in electronic format, verbally or in writing. The consent will be clear and specific, granular, separate from other Terms and Conditions, name any third parties relying on the consent, and be easily withdrawable.
We will not transfer Personal Data to recipients in Third Party countries that are outside of the EEA, or are not currently recognised by EU law as having an adequate level of legal protection for the rights and freedoms of data subjects unless:
You may request that your Personal Data be anonymised in the following circumstances:
We will only retain data for the necessary time to complete the task that the data was collected for, or to meet our legal obligations.
You are entitled to a file a Subject Access Request (SAR) to obtain a copy of the personal information which we hold about you. If you wish to receive a copy of this information, please contact your account manager, or the DPO directly, and allow up to thirty calendar days for the information to be collated and provided to you. Please note that your identity will need to be confirmed in order to complete a SAR, which may include the disclosure of other personally identifiable documentation in order to prove your identity (such as a passport scan, or valid proof of address) before commencing with the process.
By using the Raven website, you consent to our use of ‘cookies’. A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. We use cookies and the information gained from them to analyse site usage, with this information used accordingly to improve our content and site layout and to remember your onsite preferences.
If you prefer, you can disable cookies in your web browser. The ‘help’ menu on the menu bar of most browsers will have a functionality to disable cookies.
Palsar Capital Limited do not use any automated systems in order to make decisions regarding your account which have any legal effect on You.
Please let us know if you are unhappy with how we have used your personal information in writing to the Data Protection Officer, who will be able to assist further with your complaint or concern. You also have the right to complain to the Information Commissioner’s Office.
This Privacy Policy is kept under continued review by Palsar Capital Limited and can be amended by Us at any time, and without notice to you. Whenever a change is made to the privacy policy which will affect your rights as a data subject, or change the intended processing purposes, then you will be notified directly and asked to agree to the new privacy policy. If you disagree with the changes made to the privacy policy, you retain the right to withdraw consent for future processing, as stated in the introduction to this policy.
This version of the Privacy Policy is effective as of September 20th 2018.
These Terms are a binding contract between you and Supabets® (PORTAPA 2 (PTY) LTD t/a Supabets, Registration number: 2009/016148/07, VAT Number: 4760256471
) which govern your participation in the Programme. By participating in the Programme, you agree to be bound by the most current version of these Terms, which we may amend from time to time.
The most current version of these Terms will be posted on the Programme web site here: https://affiliates.supabets.co.za/account/login / https://betwith.supabets.co.za/supabets-affiliates/
It is your responsibility to ensure that you are familiar with the most current version of these Terms, and your continued participation in the Programme after we post an updated version of these Terms shall constitute your express agreement to be bound by the updated Terms.
In the event you do not agree with the updated Terms, your only recourse shall be to terminate your participation in the Programme.
The Supabets® Affiliate Programme (the "Programme") represents and promotes the following brands:
BOOKMAKER LICENCE
Issued in terms of section 32B of the Mpumalanga Gambling Act, 1995:
PORTAPA 2 (PTY) LTD
(Registration Number: 2009/016148/07)
to conduct the business of a bookmaker, under the name:
SUPABETS - MPUMALANGA
Licence Reference Number: 9-2-1-00055
("Supabets® also referred to in these Terms as "we" or "us").
These Terms are a binding contract between you and Supabets® which govern your participation in the Programme.
If you have any questions or concerns about these Terms or the Programme, please send an email to: [email protected]
In these Terms, the following words and expressions shall have the following meanings:
Affiliate: A natural or juristic person who has registered and is accepted by us as a member of the Programme. Where the context requires, these Terms occasionally refer to the Affiliate as “you.”
Affiliate Banner Tag/Account: A tracking mechanism provided to the Affiliate by Supabets® for the purposes of tracking customer referral activities.
Affiliate Site(s): A website (including any WAP, mobile or tablet version of the website) which is owned or operated by an Affiliate and used for the purposes of generating online traffic and referrals to Supabets® in accordance with these Terms.
Applicable Taxes: Any taxation, levy or similar mandatory payment (including gaming taxes and value added taxes) levied or charged on revenue, turnover, deposit or similarly driven by customer activity or activity volume.
Approved Marketing Activities: Any lawful marketing activity conducted in compliance with these Terms which has been approved in writing by an authorized Supabets® representative.
Supabets® Marks: Any trademark owned by Supabets® or its affiliated companies and licensors, including but not limited to: Supabets®
Supabets® Site(s): https://www.supabets.co.za/
Bonuses: means bonuses or any promotional amounts given to any customer.
Chargeback: Where a customer, a credit card issuing bank, or any other third party payment solution provider effects a reversal of charges in relation to a credit card or purchase transaction.
Cloaking: Refers to any practice whereby a user, partner or third party intentionally disguises or manipulates the content or functionality, or behaviour of a website, application or digital asset in order to mislead or deceive users or platform reviewers. Supabets® strictly prohibits any form of cloaking and reserves the right to terminate and suspend access to its services for any party found engaging in such practices.
Confidential Information: Any information of whatever nature, which has been, or may be, provided by Supabets® in connection with the Programme, whether oral, in writing, or in electronic form, including, without limitation, business or financial data, know-how, processes, reports, customer lists, price lists, Commission payment reports, and any other materials containing, reflecting, or generated from any such information.
Commissionable Revenue: Gross Win, less Bonuses awarded, less Non-Cash Incentives, less Fraudulent Activity, less Deductible Costs and Applicable Taxes.
Deductible Costs: Any third party costs incurred by Supabets® in connection with the operation of the Supabets® Sites which are attributable to the activity of any New Customer(s), including, but not limited to, any payment processing charges, license fees, royalties, and other applicable third party payments including (but not limited to) payments made by Supabets® to third parties in respect of the costs of software and brands in respect of the Supabets® Site.
Earnings: The earnings earned in connection with the affiliate marketing activities performed in accordance with these Terms.
Fraudulent Activity: A deceptive act or omission which is, in the sole discretion of Supabets®, performed in order to secure a real or potential, unfair or unlawful advantage; or any conduct that Supabets®, in its sole discretion, determines to be fraudulent, deceptive or dishonest, which shall include, but shall not be limited to, fraudulent credit card transactions, Chargebacks, Match Betting, false or automated account creation and any collusion or cheating by an Affiliate or a customer.
Fraud Costs: Any costs, damages or loss arising as a direct or indirect result of Fraudulent Activity.
Gross Win: Total revenue generated from settled bets placed by referred New Customers, less pay-outs.
Incentivized Traffic: Traffic or customer activity generated as a by-product of promising some form of compensation or incentive for taking an action on, or in relation to, any Supabets® Site, including but not limited to registering a new account, depositing or wagering.
Insertion Order: The insertion order attached to these Terms, if applicable.
Intellectual Property: Trademarks, service marks, domain names, trade names, logos, designations, copyrights, trade secrets, patents, designs, algorithms and any other proprietary rights owned by or licensed to Supabets®.
Local Currency: The local currency of the applicable Marketing Territory.
Marketing Material: Banners, URLs, text, graphics and/or other promotional materials made available for marketing purposes through the Programme System.
Marketing Territory: The "Marketing Territory" indicated by an Affiliate at the point of registration or as indicated next to the word "Territory" in any attached Insertion Order, as the case may be.
Match Betting/Arbitrage Betting: Any method of betting or wagering which is intended to give players a guaranteed win with no risk, including but not limited to the use of free bets.
New Registration: A natural person who is at least 18 years old and ordinarily resident in the Territory that the Affiliate directs to a Supabets® Site and who can be linked to the Affiliate’s Affiliate Banner Tag, who is eligible to open an account on a Supabets® Site and: (a) who successfully opens a new account on a Supabets® Site in accordance with the Site’s applicable terms and conditions; and (b) who has not had a previous account on any Supabets® Site.
Non-Cash Incentives: Value of free credits or cash handed out to customers, or any other direct costs incurred to maintain the loyalty of a customer (e.g. the cost of a gift to a customer).
Programme System: The website and back office used by Supabets® to manage the Programme, currently located at https://betwith.supabets.co.za/supabets-affiliates/
Prohibited Site: Any website, forum, social media platform or other communications medium, regardless of type, upon which the advertisement of gambling-related activity is unlawful or otherwise prohibited.
Qualified Player: Any player who has registered an account, made a purchase and placed a settled wager at Supbets. (In the event of CPA, a player might be required to meet a purchase baseline as agreed to by Supabets®. Refer to CPA payment terms 12.10 - 12.11.13
Spam: Unsolicited e-mail, SMS or other communication sent indiscriminately to one or more mailing lists, individuals, forums or newsgroups.
Unsuitable Site: Any website, forum, social media platform or other communications medium, regardless of type, which is: aimed at children; intended to appeal to minors; promotes or glorifies violence; promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; promotes illegal activity; violates or enables the violation of intellectual property rights; violates the rights of privacy of others; is obscene or contains explicit sexual content; contains or promotes any unlawful behaviour or content; contains or provides links to malicious or harmful software, keyloggers, trojans, viruses or malware; or which Supabets® believes, in its sole discretion, may bring Supabets® or its affiliated companies and brands into disrepute, or which may prejudice the interests of Supabets® or its affiliated companies and brands.
1.1 You represent and warrant that:
a) the information provided in your Affiliate application is correct and up-to-date and you will update it as required on an ongoing basis in order to ensure that it remains correct;
b) you have not already registered as an Affiliate in relation to a specific Marketing Territory (only one Affiliate account is permitted per person for each Marketing Territory);
c) you are at least 18 years of age, legally capable of entering into a binding contract, and you are not aware of any legal, commercial, contractual or other restriction against your participation in the Programme in accordance with these Terms; and
d) in the event that you are registering on behalf of a company, that you have the full right, power and authority to enter into these Terms on behalf of the company.
e) your participation in the Programme will in no way be construed to be targeting individuals under 18 years of age
1.2 You undertake, that if there should, at any time during your participation in the Programme, occur any event which may cause any of the above warranties to become false, or which may prevent you from wholly fulfilling your obligations in accordance with these Terms, you shall promptly notify your Supabets® account manager, and Supabets® shall be entitled to terminate your participation in the Program immediately, without the requirement to make any further payments to you.
2.1 In the event that you are accepted as an Affiliate into the Programme, Supabets® shall, during the course of your participation in the Programme and subject to your compliance with these Terms, grant you a non-exclusive, non-transferable, revocable, limited right and license to distribute the Marketing Material on your Affiliate Site for the sole purpose of referring New Customers to Supabets® Sites in return for Earnings. You may not use or distribute the Marketing Materials for any other purpose unless you have received our express written approval to conduct Approved Marketing Activities, which we may approve or reject in our sole discretion.
2.2 All Marketing Material shall be made available to you through the Supabets® Programme System and may be updated by us from time to time. You undertake and agree that you shall only use the current versions of the Marketing Material and shall promptly discontinue the use of any Marketing Material which is out of date or no longer available on the Programme System. It is your responsibility to check the Programme System for updated Marketing Material on a regular basis.
2.3 You undertake and agree that you will not modify any of the Marketing Material which is made available to you and that you will not, without our specific written approval, market or promote Supabets® using any promotional materials not provided or approved in writing by Supabets®.
2.4 In the event Supabets® designates any Marketing Materials as subject to particular restrictions (for example, campaign start/end dates, demographic limitations, etc.), you undertake and agree that you shall only use the Marketing Materials in accordance with such designated restrictions.
2.5 Your marketing activities shall strictly comply with the marketing policies of Supabets® that may be notified to you from time to time, which sets out additional standards, restrictions and guidelines applicable to marketing activities in connection with the Programme.
2.6 Your marketing activities will not advertise on, or be associated with advertising linked to any pornographic sites. Sexualised or otherwise indecent images, together with images objectifying women should not be used.
3.1 You are responsible for ensuring that all referred customers are properly tagged with your Affiliate Banner Tag. You will not receive credit for New Customers who are not properly tagged or who we are unable to otherwise properly associate with your Affiliate Banner Tag.
3.2 We shall track all New Customer activity relevant to the calculation of your Earnings. You agree that our statistics and calculations in relation to the tracking of New Customer activity and the calculation of your Earnings shall be final.
3.3 We will provide you with online access to reports of New Customer activity through manual reports or through the Programme Portal. The form, content and frequency of our reporting may vary from time to time, at our sole discretion.
4.1 As a condition of your participation in the Affiliate Programme, you undertake, warrant and agree that all use of the Marketing Materials and all activities undertaken in connection with the Affiliate Programme shall be lawful and in strict accordance with these Terms and any Special Terms (as defined below) set out in the Programme System.
4.2 As a condition of your participation in the Affiliate Programme, you further undertake, warrant and agree that you shall not conduct any activities in connection with any Unsuitable Site or any Prohibited Site.
4.3 You agree to use your best efforts to market and promote the Supabets® Site in a manner consistent with good business ethics and in good faith towards Supabets®.
4.4 You acknowledge that your promotion of the Supabets® Site has the potential to inflict substantial damage to Supabets® and our reputation and goodwill, and that you shall at all times act in a manner that will not harm the reputation and goodwill of Supabets®.
4.5 You shall not: (a) undertake any action which may have a detrimental impact on the ability of Supabets® to be qualified for or to hold or maintain any licence, permit or approval granted, or to be granted, by any competent authority, or (b) undertake any action which could reasonably be construed as bringing Supabets® into Material Disrepute, where “Material Disrepute” means any condition which could reasonably and objectively be seen to create a material negative perception of the integrity of Supabets® or the Programme.
4.6 We prohibit any Affiliate activity in connection with any content or material which contains: (a) the intellectual property of others for which the Affiliate is not properly licensed to use; (b) information that is unlawful, harmful, threatening, obscene, discriminatory, scandalous, fraudulent or offensive; (c) any information that may subject Supabets® to any cause of action, in law, equity or otherwise; or (d) any information which Supabets®, in its sole discretion, determines to be objectionable, harmful, in bad taste, or potentially damaging to the interests and goodwill of Supabets® or the Programme.
4.7 Your activities must not involve any marketing or promotional activity which may have the potential to deceive, confuse or mislead users, or which may infringe on any third party rights, including the rights of privacy, publicity, or Intellectual Property rights. You shall ensure that the Marketing Materials are displayed only in connection with web sites and materials which are lawful, proper, professional and tasteful.
4.8 Your Affiliate Site(s) must not copy the look and feel of the Supabets® Sites or have the potential to cause the impression that any sites or landing pages used by you are owned, operated or affiliated with Supabets® or any of its associated brands. You are not entitled to present any Supabets® Marks, logos, graphics or other Supabets® materials on your Affiliate Site or marketing materials other than the Marketing Materials provided to you by Supabets® through the Programme.
4.9 Supabets® reserves the right to demand the immediate takedown or modification of any materials that you distribute, or to demand the cessation of any or all marketing activity in connection with the Programme or Supabets®, at any time and in Supabets®’s sole discretion. You agree that we are entitled to review your affiliate marketing activities from time to time and that we may approve/reject marketing methods and Affiliate Sites used by you in our sole discretion. You undertake and agree to provide prompt assistance and full cooperation in connection with any requests made by Supabets® in this regard.
4.10 If requested by Supabets®, you undertake and agree to provide Supabets® with all such information and documentation as we may reasonably require to verify your compliance with these Terms, or which we may require for our regulatory or legal purposes.
4.11 You agree that you shall neither offer nor provide incentives (financial or otherwise) to any potential New Customer without the prior written approval of Supabets®, excluding the standard promotional programs which Supabets® may make available to you from time to time through the Programme.
4.12 You will not knowingly benefit from known or suspected activity not performed in good faith (or alternatively, performed in bad faith), whether or not such activity actually causes damage to Supabets®.
4.13 You may not be a party (whether directly or indirectly) to any illegal activity (including, but not limited to, the promotion or advertising of illegal gambling companies or websites) or Fraudulent Activity in connection with your participation in the Programme.
4.14 You undertake and agree to maintain complete records, during and for a period of two years after the termination or expiration of your participation in the Programme, regarding your activity in the Programme and any marketing or promotional activity undertaken in furtherance thereof.
4.15 You acknowledge and agree that in performing your obligations under these Terms, you are strictly prohibited from marketing and promoting the Supabets® Sites to residents of the Prohibited Territories and you shall exercise all possible technical and operational measures to prevent marketing to residents of the Prohibited Territories.
4.16 You acknowledge and agree that any breach of the aforementioned obligations shall be deemed a material breach of these Terms resulting in your immediate termination from the Programme.
4.17 Any affiliate found to have engaged in, or to be engaging in Cloaking practices will be subject to the following penalties being imposed upon it:
(i) closure of their account; and/or
(ii) suspension of their account for a period of to be determined; and/or
(iii) removal of their earnings.
This list is non-exhaustive, and Supabets® reserves its right to impose any alternative, reasonable penalty upon and affiliate, or institute legal proceedings, against an affiliate where it may be necessary to do so.
Supabets® will regularly monitor all affiliate activities to ensure complete compliance with this policy. Every Affiliate is expected to adhere strictly to these terms and conditions and cooperate fully with any investigation, conducted by Supabets® , or another third party, into potential Cloaking practices.
The affiliate agrees to indemnify and hold Supabets®, its directors, employees, agents, representatives, subsidiary and/or holding companies harmless for any and all liabilities, loss, claim, costs (including but not limited to legal fees), and damages, arising from any Cloaking practices howsoever utilised.
5. No Spam; No Marketing to Self-Excluded Customers
5.1 You will not send any marketing SMS, email or other communications relating to Supabets® or the Programme without our prior written consent. In order for Supabets® to properly consider whether its consent shall be granted, you shall provide us with:
a) Written confirmation that all proposed email, SMS or other communications comprising the proposed campaign shall include an option to opt-out of receiving further such communications; and
b) Written confirmation that the proposed recipients of the campaign have respectively provided the necessary consents to receive communications of the type proposed (“opt in”) and have not since opted out.
c) Further to the above, you will ensure that any approved SMS and or e-mail marketing campaign, targeted at Supabets South Africa traffic, follows the rules and regulations of the Protection Of Personal Information Act (POPI) as set out by the South African Government.
Details of the Act can be found here: https://www.gov.za/documents/protection-personal-information-act. Failure to comply with the POPI act will result in your suspension from the Supabets® program and all outstanding payments will be considered null and void.
5.2 If we incur any cost in connection with Spam sent by you or anyone on your behalf, these costs will be deducted from any Earnings due to you under these Terms. Should our costs not be covered by the funds in your account we have the right to offset future Earnings or pursue other alternative means for obtaining payment from you. Should your Affiliate account not be active, or otherwise not generating Earnings, then we shall have the right to demand payment directly from you.
6.1 Your activities shall comply with all applicable laws and industry practices applicable to online marketing; online advertising; and the marketing of online gambling sites.
6.2 Without reservation, you agree that all activities undertaken by you in connection with the Programme will uphold the highest ethical standards:
a) preventing gambling from being a source of crime or disorder, being associated with crime or disorder or being used to support crime;
b) ensuring that gambling is conducted in a fair and open way; and
c) protecting children and other vulnerable persons from being harmed or exploited by gambling.
6.3 You undertake to observe all applicable laws and regulations relating to the use of cookies and the collection, processing, storage, and transfer of personal data, including but not limited to the Protection of Personal Information Act, 2013 (POPIA), and any other applicable privacy or data protection legislation in the jurisdictions in which you operate or target customers.
6.4 Any electronic messages, SMS, marketing communications or other direct marketing conducted by you, or on your behalf, shall comply fully with all applicable laws and regulations relating to unsolicited communications and direct marketing, including but not limited to POPIA, the Consumer Protection Act (CPA), and any applicable advertising regulations in South Africa. All communications must include a clear and functional opt-out mechanism and may only be sent to recipients who have lawfully consented to receive such communications.
6.5 It is your obligation to familiarise yourself with, comply with, and remain fully updated on all laws, regulations, and codes of practice applicable to your activities under this Programme. If you market to potential customers residing outside of South Africa, you are required to abide by all applicable laws, regulations, and codes of practice in those jurisdictions. In the absence of specific governing laws or regulations, the standards set out in these Terms shall apply and will include, without limitation, the terms and conditions of any relevant gambling licences issued to Supabets® or any of its subsidiaries, as well as the laws and regulations associated therewith, including those to which Supabets® or its affiliated companies may be subject from time to time.
7.1 Supabets® and its licensors retain full and exclusive ownership of the Supabets® Sites, Supabets® Marks, Marketing Materials, any reports, documentation or materials provided in connection with the Programme, and any Intellectual Property rights, associated thereto. No right, title or interest in the foregoing is conveyed hereunder, except for a non-exclusive, revocable, limited license to distribute the Marketing Materials in accordance with these Terms. Any rights that are not expressly granted herein are reserved by Supabets® and its licensors.
7.2 You acknowledge and agree that Supabets®'s Intellectual Property will at all times remain the property of Supabets® and its licensors. You further acknowledge that you have no claim or right of whatever nature in and to the aforesaid Intellectual Property, other than the limited rights conveyed herein.
7.3 You undertake and agree that you shall not assert the invalidity, unenforceability or contest the ownership of any of the Intellectual Property rights of Supabets® or its licensors in any action or proceeding whatsoever and shall not take any action that may prejudice Supabets®'s or its licensors' rights in such Intellectual Property.
7.4 You undertake and agree that you will not register any domain name that includes, incorporates or consists of any Supabets® Mark or any domain name that is confusingly similar to the Supabets® Marks. You undertake and agree that you shall, upon request by Supabets®, promptly transfer ownership of any domain names registered in violation of this Agreement to Supabets® or any third party designated by Supabets®. This obligation shall survive the termination of these Terms.
7.5 You undertake and agree that you shall not make any bid on any internet search engine using keywords including the Supabets® Marks or words that are confusingly similar to the Supabets® Marks.
7.6 Supabets® does not condone the use of any other company's intellectual property in order to promote the Supabets® brand or to channel traffic to the Supabets® brand. Involvement in such activities can result in Supabets® refusing compensation for the traffic or can result in the locking of the affiliate account. By accepting these terms and conditions you undertake that no such activity will be committed by yourself.
8.1 By participating in the Programme, you represent, warrant and undertake that:
a) your activities shall fully comply with these Terms;
b) you shall not solicit any potential customers by way of any offers except for the current offers made available through the Programme;
c) you have the ability, experience, expertise and resources to perform all of your obligations hereunder in accordance with these Terms;
d) you understand and agree that the marketing activity undertaken by you in connection with the Programme, and your conduct as an Affiliate has the potential to inflict substantial damage to Supabets’s reputation and goodwill, and as a result you shall at all times consider and act in the best interests of Supabets® and shall preserve the goodwill and reputation of Supabets® and its name;
e) you shall not undertake any activities in violation of our intellectual property rights, including but not limited to: brand bidding, registering or using any domains with confusingly similar names to the Supabets® Marks, copying the “look and feel” of our sites or software, using any Supabets® Marks, branding or logos except as expressly permitted by these Terms, or modifying any Marketing Materials we make available on the Programme Portal;
f) you have evaluated the applicable laws relating to your activities and obligations hereunder and you have independently concluded that you can participate in this Programme and fulfil your obligations hereunder without violating any applicable rule of law; and
g) you will not knowingly benefit from known or suspected traffic not generated in good faith, or via Spam, whether or not it actually causes damage. This includes but is not limited to you registering customer accounts or playing under your own Affiliate Banner Tags and or any other Fraudulent Activity.
9.1 a) By entering into these Terms, you undertake that you will market, promote and advertise the Programme solely to customers located within the Republic of South Africa, being the only jurisdiction in which Supabets is licensed to operate.
You shall not actively target, promote, advertise or direct any marketing materials towards individuals located outside the Republic of South Africa.
For the avoidance of doubt, "actively targeting" includes, without limitation, correspondence, digital advertising, paid media, social media advertising, bannering, search engine optimisation (SEO), affiliate content, email marketing, SMS marketing, offline advertising, or any other form of direct or indirect marketing intended to reach persons outside the Republic of South Africa.
10. Earnings Calculations
10.1 You are eligible to earn Earnings in connection with betting activity by New Customers referred by you, as further set out herein. You understand and agree that we may vary these Earnings rates from time to time, in our sole discretion.
10.2 You are only eligible to receive Earnings during your participation in the Programme, and only while you continue to refer New Customers in accordance with these Terms. You will cease to be eligible to receive Earnings upon the expiry or termination of your participation in the Programme, unless otherwise expressly agreed in writing by Supabets.
10.2.1 Notwithstanding the foregoing, all commission, Earnings and reporting displayed within the Affiliate Platform are provisional only and shall not be deemed final or binding. Supabets reserves the right to withhold, adjust, recalculate or deny any Earnings where it reasonably believes that an error, technical issue, system malfunction, reporting discrepancy or miscalculation has occurred, whether arising from the Affiliate Platform, Supabets' internal systems, tracking systems or otherwise. Supabets will investigate any such discrepancy and, where an error is confirmed, the correct commission amount will be applied. The records and calculations maintained by Supabets shall be final for the purposes of determining commission payable, except in the case of manifest error.[1]
10.3 For payment thresholds, R10,000 (RAND or its equivalent in local currency) is the minimum amount that we will pay out on earnings on all methods other than wire. Wire has a minimum of R50000 (RAND or its equivalent in local currency).
10.4 You shall receive Earnings in accordance with the Deal Terms set forth above.
10.5 You are eligible to receive a commission based on the percentage of Commissionable Revenue generated by the new customers referred by you. The calculation is based on the new number of customers referred by you during a calendar month.
10.6 Earnings will only be calculated from players who have qualified by making a purchase and placing a settled wager at Supabets®. (CPA qualification will be different and depends on the baseline purchase value that was agreed to by Supabets and the Affiliate)
10.7 No Entitlement to Historical Earnings: You acknowledge and agree that no Earnings, commissions, fees, or payments of any kind shall be due or payable in respect of any traffic, customers, activity, or referrals generated prior to your acceptance into this Programme under these Terms. Supabets® shall have no obligation to recognise or compensate for any historical activity, whether or not you previously referred customers to Supabets®, and whether or not Supabets® tracked or recorded such activity. All Earnings are payable solely on activity generated after the date on which you are approved as an Affiliate under these Terms.
10.8 Right to Decline, Suspend, or Terminate Affiliates:
Supabets® reserves the right, at its sole discretion and without the requirement to provide reasons, to decline, suspend, or terminate any Affiliate’s participation in the Programme. In the event of such suspension or termination, no Earnings shall accrue or be payable in respect of any customers, traffic, or activity generated during or prior to the period of suspension or termination. Supabets® may exercise this right in cases including, but not limited to: suspected abuse of the Programme, low-quality traffic, non-compliance with these Terms, or any conduct that Supabets® reasonably determines to be harmful to its interests.
11. Periods of Inactivity
In the event that you fail to refer any New Customers during any consecutive 40 day period, we reserve the right to reduce your Earnings rate to a flat % rate, to be decided by us, of Commissionable Revenue until you introduce New Customers, at which point your account manager will discuss a new Earnings rate with you. Supabets® has the right to pause all payments as well as current and future Commissionable Revenue should you not be able to fulfill our traffic requirements.
12.1 We may conduct special promotions related to certain products, services, games, customer activity, special events, and other matters through the Programme System from time to time (“Special Promotions”) and in connection with same, establish certain additional terms, Earnings rates, incentives, deposit and wagering requirements, or other additional terms and conditions (“Special Terms”). In the event you wish to participate in one of the Special Promotions, you understand and agree that such participation will be subject to the Special Terms, as applicable.
12.2 All payments due to you are based on our own statistics, records and calculations. All decisions made by us regarding the tracking, calculation or payment of your Earnings or other payments shall be made by us in our sole discretion.
12.3 We reserve the right to review all activity in connection with your participation in the Programme for possible Fraudulent Activity or activity which we believe in our sole discretion to be in bad faith or violation of these Terms.
12.4 We do not pay Earnings in connection with Match Betting, Arbitrage Betting or any roulette playing schemes or casino systems where players are advised on how to play to beat the casino.
12.5 We do not pay for Incentivised Traffic in any form.
12.6 You will not be entitled to any payment related to any customer activity and/or traffic that we deem, in our sole discretion, to be unlawful, abusive, not generated in good faith, or based on Fraudulent Activity.
12.7 We do not pay for any customer activity related to brand bidding or any activity which we consider to be a breach of our intellectual property rights.
12.8 We reserve the right to pass on any Fraud Costs to your account. These Fraud Costs shall be deducted from any payment owed to you. In the event the Fraud Costs exceed the amount of payments owed to you, we reserve the right to collect such sums from you directly.
12.9 We reserve the right to refuse any potential New Customer, to lock or close a customer's account, or to take other action which we may deem necessary in order to preserve the integrity or safety of the Supabets® Sites. In the event that we refuse, suspend or close any customer's account for any reason, then: (a) if you are entitled to Earnings via a CPA Payment, then you will not be entitled to any CPA Payment which has not already been paid to you in respect of the affected customer's account as of the date of such suspension or closure, even if such CPA Payment was earned prior to such date, and (b) if you are entitled to Earnings on the basis of a revenue share based on Commissionable Revenue, then you will be not be entitled to revenue share in respect of the affected customer's account as of the date of suspension or closure but, for the avoidance of doubt, any revenue share earned prior to such date will be paid to you in accordance with these Terms.
12.10. You will receive a one-off payment for every new Player you direct to any of our Sites.
12.11. a CPA Payment will be owed and payable to you ( “Qualifying Player”) if and when:
12.11.1. a Qualifying Player completes first registration on one of the Online SportsBetting Operator sites (“Sites”);
12.11.2. a Qualifying Player deposits the minimum required amount (R50)(Fifty Rand or Equivalent); and
12.11.3. a Qualifying Player and meets the minimum wagering activity requirements, as previously agreed upon in writing with Your Affiliate Manager.
NOTE: A Qualifying Player is not locked for any reason during the calendar month that he is acquired in
12.12. Please take note of the following with regards to the CPA Payment Plan:
12.12.1. a CPA payment will be owed and payable to You in respect of a qualifying Player upon the first registration in any of the Online SportsBetting Operator brands and the depositing of the minimum required amount, as specified in the insertion order pertaining to Your account.
12.12.2. All subsequent activity by such a Player within that Site or in other Sites, inclusive of playing different games in that Site, in other Sites or on different gaming platforms, will not warrant any payment to you
12.12.3. a CPA Payment will be made to You as a one-off payment for each qualifying Player, regardless of the number of Sites and/or number or type of games played by that Player
12.12.4. We do not pay for incentivised traffic in any form and we do not pay for schemes where a Player is given part of the CPA as an incentive for signing up and meeting the CPA qualification.
12.12.5. We do not pay for duplicate players i.e. a Player who already exists within Supabets® and/or is a registered player with any one of the marketing regions within The Supabets® Group, and is located in Our system. Such a Player will automatically be filtered out and consequently, the statistics we rely upon when paying for the campaign are the statistics found in Our Affiliate system.
12.12.6. We hold the right to refuse to pay for any Player and/or traffic that we deem to be abusive as per the terms and conditions of this agreement.
13. High-Roller Policy
13.1 Negative Commissionable Revenue generated in any given month by any Players who We, in our sole discretion, determine to be “High Rollers” will be carried forward and offset against future Commissionable Revenue generated by Players referred by You until such negative Commissionable Revenue is cleared. The determination of the criteria to categorize a Player as “High Roller” shall be in our sole discretion, and our sole responsibility in this regard shall be to advise you of the categorisation of any Players referred by you as the same by way of amendment to this Agreement. Current criteria for determining our High Roller policy are:
13.2 If in any given month a player generates negative Commissionable Revenue of at least R20,000 (Twenty Thousand Rand), and the aggregate earnings in that month for that Affiliate is negative (R10,000) or greater, then such Player shall be deemed to be a High Roller;
13.3 If both of the above criteria are met (13.2) then the negative Commissionable Revenue generated by the High Roller will be carried forward and offset against future Commissionable Revenue generated by that High Roller.
13.4 The negative balance carried forward cannot be set-off against other players' positive Commissionable Revenue;
13.5 The negative balance carried forward cannot be greater than the total aggregate negative Commissionable Revenue for the affiliate, for that month;
13.6 If there is more than one High Roller, the negative balance carried forward will be split proportionally between them;
13.7 The negative balance of a High Roller will be reduced by future positive Commissionable Revenue that they generate in subsequent months. A negative balance will not be increased by future negative Commissionable Revenue unless the High Roller meets the qualifying criteria stipulated in 13.2 above, in subsequent months.
14.1 We aim to process the Earnings earned by you in the previous calendar month ten working days from the 7th day of the following month.
14.2 If you are entitled to Earnings based on a revenue share basis, Earnings will be paid once a month.
14.2 We shall not be liable to you in any amount whatsoever for late payments due to technical, third party or any other unforeseen events.
14.3 Payment shall be made to you only in the applicable Local Currency.
14.4 You will only be paid once you have a balance owing to you of equal to the "Payment Threshold Amount" for the Marketing Territory applicable to you, as such term is defined in the Insertion Order (if applicable) or otherwise as specified at the Website, as the case may be.
14.5 If you have selected wire transfer as your method of payment, you will only be paid by bank wire if the total amount owed is an amount more than the "Wire Transfer Threshold Amount" for the Marketing Territory applicable to you, as such term is defined in the Insertion Order (if applicable) or otherwise as specified at the Website, as the case may be. If the total amount owed is less than the Wire Transfer Threshold Amount, you can receive payment by cheque unless you contact us by the fifth day of the following month in question and agree to pay any associated costs that arise as a result of the bank wire, which will be deducted from any Earnings due.
14.6 You will not be able to change your payment details in your account during the 10 (ten) working day period prior to the date we make payment to you. To ensure your payments are properly processed, it is your sole responsibility to ensure that the correct payment details are entered at least 5 (five) working days prior to the payment date.
14.7 You are responsible for the reporting and payment of any taxes, tariffs or other governmental fees, charges or levies applicable to any Earnings payable to you in connection with your participation in the Programme. You undertake and agree to promptly reimburse Supabets® for any and all taxes or duties that Supabets® may be required to pay in connection with your participation in the Programme, except for taxes payable on Supabets® net income.
14.8 In the event we are required by law to apply any applicable Withholding Tax (WHT) on any commission payable in your jurisdiction, the corresponding amount of WHT will be deducted from the commission due to you before your payment is made.
14.9 We reserve the right to change the fee payment schedules and methods of calculation at any time, in our sole discretion.
14.10 Supabets® utilizes the services of Poporta Limited (Registration No 69237) to facilitate affiliate commission payments. These payments will reflect as “Supabets® on your statement.
If you are joining the Programme in the capacity of an affiliate marketing network, you represent, warrant and undertake that the terms and conditions of your marketing network are at least as restrictive as those set out herein, and that you shall be responsible for all activity undertaken by your affiliates. Supabets® reserves the right in its sole discretion to request written documentation of your compliance with this clause, and your failure to promptly provide such documentation upon request shall be deemed a material breach of these terms.
16.1 You acknowledge and agree that all information relating to any referred customer is the exclusive and sole property of Supabets® and that you shall have no rights therein whatsoever excluding any information that you gather independently, outside of your participation in the Programme.
16.2 You acknowledge and agree that any data we collect from you may be transferred to, and stored at, a destination outside of the Marketing Territory which is applicable to you. It may also be processed by staff operating outside of the Marketing Territory which applicable to you, who work for us or for one of our suppliers.
In order to prevent the potential for abuse and Fraudulent Activity, Supabets® does not pay Earnings for customer referrals in certain circumstances, such as when you have an existing relationship with the referred customer unless marketing via existing relationships has been expressly permitted by Supabets®. While decisions shall be taken on a case-by-case basis, we provide for illustration purposes the following non-exhaustive list of scenarios where Earnings shall not be paid and provided that such activities have not been expressly permitted by Supabets®:
a) you shall not earn any fees or Earnings on any additional Programme account set up by you, or on your behalf;
b) you shall not earn Earnings on any Programme account/s set up by your employees; or
c) if you, or, if applicable, your employees, agents, or family members, sign up as a customer on one of the Supabets® after being referred to the site by you, we will not pay any Earnings or amounts related to such activity and we have the right to terminate your enrolment in the Programme and cancel these Terms.
18.1 You are responsible to guard the security of your Programme username and password, and may not share your login details with any third party. You shall be solely responsible for all activity occurring under your Affiliate account.
18.2 We may require you from time to time to positively verify your account details in order to receive continuing Earnings or to prevent Fraudulent Activity in connection with your account. This is to protect both you and us from potential illegal or Fraudulent Activity. This verification process may require the submission of additional personal documentation proving identity, payment and physical address details.
19.1 During your participation in the Programme, we may share with you certain Confidential Information owned by Supabets® or its licensors. You undertake and agree that you will not use the Confidential Information for any purpose other than to discharge your obligations to Supabets® in accordance with these Terms, and that you will not publish or disclose the Confidential Information to any third party without our express written permission.
19.2 You undertake and agree to take all reasonable measures to maintain the confidentiality of our Confidential Information, which will in no event be less than reasonable care.
20.1 You undertake and agree that your participation in the Programme shall not, directly or indirectly, encourage, benefit from, or be party/privy to, any money laundering or related illegal activities. Supabets® strictly prohibits, and undertakes efforts to prevent, money-laundering activities and other activities that may facilitate money-laundering or the funding of terrorist or criminal activities in connection with the Programme. You hereby agree to provide Supabets® or its designated agents with all requested assistance and documentation in connection with such efforts, including but not limited to: (a) for individuals, copies of your current: passport, driving licence, utility bill, bank statement, or other documents; or (b) in the case of a corporation, copies of: the company's certificate of incorporation, constitutional documentation, identity of the directors, officers and beneficial owners of the company. You agree that Supabets® may undertake independent identity verification procedures in its sole discretion which may include the procurement of information from public or private sources for identity verification and crime prevention purposes.
20.2 You understand and agree that some jurisdictions in which we operate have strict laws on money laundering that may impose an obligation upon us to report you to the national or local authorities within such jurisdictions if we know, suspect or have reason to suspect, that any transactions in which you are directly, or indirectly, involved, involve funds, derived from illegal activities, or are intended to conceal funds derived from illegal activities or involve the use of the Programme to facilitate criminal activity.
20.3 You understand and agree that, if we have any knowledge, belief or suspicion that any money laundering or illegal activity may have occurred, we may at our absolute discretion: (a) immediately suspend, deregister or terminate your membership of the Programme; (b) decline to pay you any further Earnings and/or (c) report you to the aforementioned national or local authorities should we, in our absolute discretion, determine that we are obliged, by law, to do so.
20.4 Supabets® is committed, in accordance with its zero-tolerance policy for bribery and corruption (the “Anti-Bribery and Corruption Policy”), to ensure that all of its activities and the activities of all of its Affiliates and business partners comply with all applicable laws and regulations and accord to the highest principles of corporate ethics. Accordingly, in performing your activities under these terms, you undertake to comply with all applicable laws related to the fight against bribery and corruption and shall not offer, promise, give, authorize, solicit or accept any undue pecuniary or other advantage related to any prospective New Customers, “impressions”, “clicks”, “acquisitions”, “installations”, “views”, “leads”, “registrations", payments made under this Agreement or otherwise. Supabets shall immediately terminate this Agreement if it determines, in its sole discretion that any of your activities do not fully comply with this Anti-Bribery and Corruption Policy.
21.1 You shall defend, indemnify, and hold us and our directors, officers, employees, and representatives harmless from and against any and all liabilities, losses, damages, and costs, including reasonable attorney's fees, resulting from, arising out of, or in any way connected with your performance of your duties and obligations under these Terms or any breach by you of these Terms or any warranty, representation, or agreement contained in these Terms.
21.2 In the event we are subject to any third party claim or investigation as a result of the activities of you in connection with these Terms, we reserve the right to withhold any Earnings, fee or other amount due, as an offset against any cost or liability which may attach as a result of such claim or investigation, in addition to any other remedy available to us.
We make no express or implied warranties or representations with respect to the Programme, the Marketing Material, the Programme System, or any Supabets® Site, including, without limitation, any warranties of fitness, merchantability, legality, non-infringement, or any implied warranties arising out of the course of performance, dealing, or trade usage. In addition, we make no representation that the operation of our site (including any tracking mechanisms) will be uninterrupted or error-free, and we make no guarantees regarding the amount of which may be generated as a result of your participation in the Programme. We will not be liable for the consequences of any such interruptions or errors.
Except in the event of: (a) bodily injury or death caused by Supabets®'s negligence, or (b) any liability which cannot be excluded as a matter of law, Supabets®'s total and aggregate liability towards Affiliate or any third party, whether in an action based on contract, tort, warranty or any other legal theory, shall not exceed the amount of fees or Earnings generated by you during the twelve month period prior to the incident giving rise to liability, and (ii) in no event will Supabets® be liable toward Affiliate or any third party for any special, indirect, incidental, punitive or consequential damages, including but not limited to damages for loss of profits, business, revenue, or economic advantage.
24.1 These Terms will come into effect upon the date of this Agreement and shall continue in full force and effect until terminated in accordance with the provisions of this clause 24 ("Term and Termination").
24.2 Either party may terminate this Agreement for convenience at any time, effective upon providing 7 days’ written notice to the other for all Revenue Share deals; and 24 hours’ notice for any CPA deals.
24.3. Either party may terminate this Agreement, immediately effective upon written notice to the other, if (a) the other party commits a material breach of these Terms and such breach has not been cured by such party within 10 days of receiving notice of the material breach; (b) upon the institution by or against the other party of insolvency, receivership or bankruptcy proceedings; or (c) upon the other party’s dissolution or ceasing to do business.
24.4 Any notice of termination shall be given in writing by either Party to the other. For purposes of notification of termination, delivery via e-mail is considered a written and immediate form of notification and the Terms shall accordingly terminate with immediate effect.
24.5 In the event of termination of these Terms for any reason:
a) all rights and licenses granted to you in these Terms shall immediately terminate;
b) you must immediately cease all marketing activity, cease the distribution of any Marketing Materials, and disable any links from your Site to any Supabets® Site;
c) you must promptly return to us any Confidential information and/or customer information, and all copies of same in your possession, custody and control; and
d) for clarification purposes, termination will not exculpate you from any liability arising from any breach of these Terms that occurred prior to termination.
24.6 Upon termination, you shall cease to be entitled to receive Earnings as specified herein, even if such Earnings relate to New Customers acquired prior to the effective date of termination.
24.7 In the event we terminate your participation in the Programme as a result of a breach of these terms by you, you shall not be entitled to receive any additional Earnings effective the date of termination or of earnings owed to you. In the event we terminate your participation in the Programme as a result of Fraudulent Activity or activities which we believe to be unlawful or in bad faith, we reserve the right to recover any payments previously made to you and seek the recovery of all costs incurred in the investigation of such activities and the closure of your account, in addition to any other rights and remedies available at law.
Any notice or communication hereunder shall be in writing, sent via e-mail to the party’s designated address. All notices shall be in English, effective upon sending.
a) The designated e-mail address for Supabets® is: [email protected]
b) Your designated e-mail address is the e-mail address provided by you at the time of registration.
26.1 If you wish to sell, or otherwise dispose of the shares or assets of your Affiliate business to a third party (or conclude any transaction of a similar nature with a third party that will result in an effective change in control of your business) you shall be required, prior to completing the sale, disposal or transfer, to:
a) Give us no less than 30 (thirty) days prior written notice of such intention, provide such details as we may request (which shall include, but not be limited to, your Affiliate Account Number and full details of the intended purchaser, including their banking details and, if they are already an affiliate of the Programme, their Affiliate Account Number) and furnish us with an irrevocable consent and authority to pay the selling affiliate’s Earnings, after the sale is completed, to the purchaser, in a form acceptable to us in our sole discretion; and
b) Make the deed of sale subject to the suspensive condition that we approve such purchaser as an Affiliate of the Affiliate Programme and that such intended purchaser shall, subject to our approval (at our sole discretion) join the Affiliate Programme.
26.2 You agree that we shall have sole discretion to approve or reject any proposed assignment, novation or transfer of your rights under these Terms to any prospective purchaser or third party.
26.3 Any approval of your request to novate or transfer your rights to any third party will terminate your enrolment in the Programme on the date of transfer.
26.4 If we reject the intended purchaser as an Affiliate of the Programme and you nevertheless decide to proceed with the sale/change of control or transaction contemplated above, then we reserve the right to terminate your enrolment in the Programme immediately.
27.1 You and Supabets® are independent contractors, and nothing in these Terms will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties.
27.2 You shall not make any claims, representations, or warranties in connection with us and you shall have no authority to, and shall not, bind us to any obligations, unless we agree in writing to be so bound.
27.3 You agree that you are not, and shall not be treated as, an employee with respect to, as applicable, any federal, national, state, or local statute, ordinance, rule, or regulation of any country whatsoever similar in purpose to the aforementioned codes and acts.
28.1 During your participation in the Programme, and for a period of 6 months after any termination of such participation, you undertake not, either directly or indirectly, to solicit, or attempt to solicit, divert or hire away any person engaged by Supabets® as an employee, contractor or consultant at the time of solicitation or during the 12 month period preceding the solicitation.
28.2 Should you have any doubt as to whether an individual is engaged by Supabets®, then you must, prior to attempting any solicitation of such individual, to make a written inquiry of Supabets® in this regard. Your failure to confirm the status of any individual prior to a solicitation shall not relieve you from your duties and obligations under this non-solicitation clause.
28.3 You agree that in the event of a breach of this non-solicitation clause, Supabets® shall suffer substantial and irreparable harm which may not be adequately compensated for by the payment of damages. As a result, Supabets® shall be entitled to seek injunctive relief in any court of competent jurisdiction to enjoin or prevent such solicitation, and that this will not limit any other causes of action or legal redress that may be available to Supabets®.
29.1 These Terms will be governed by the laws of South Africa without reference to rules governing choice of laws. Any action relating to these Terms must be brought in South Africa and you irrevocably consent to the jurisdiction of these courts.
29.2 Notwithstanding the Clause 29.1, you undertake to comply fully with the laws of the jurisdiction in which you are domiciled.
29.3 Nothing in this Agreement confers or purports to confer on any third party any benefit or right to enforce any term of this Contract.
29.4 Except as provided in clause 26 (“Sale of Your Business”), you may not assign or delegate any right, duty or obligation under these Terms, by operation of law or otherwise, without our prior written consent. Any attempted assign, transfer or novation by you in violation of these Terms is void and shall have no effect. Subject to that restriction, these Terms will be binding on, enure to the benefit of, and enforceable against you and us and your and our respective successors and assigns.
29.5 Our failure to enforce your strict performance of any provision of these Terms will not constitute nor be construed as a waiver of our right to subsequently enforce such provision or any other provision of these Terms. No waiver will be implied from conduct or failure to enforce any rights and must be in writing to be effective.
29.6 Neither party shall be liable hereunder by reason of any failure or delay in the performance of its obligations hereunder on account of strikes, shortages, riots, insurrection, fires, flood, storm, explosions, acts of God, war, governmental action, labour conditions, earthquakes or any other cause which is beyond the reasonable control of such party.
29.7 The exercise of one or more of the provisions of these Terms shall not preclude the exercise of any other provision.
29.8 You acknowledge, confirm, and agree that damages may be inadequate for a breach or a threatened breach of these Terms and, in the event of a breach or threatened breach of any provision of these Terms, the respective rights and obligations of the parties shall be enforceable by specific performance, injunction, or other equitable remedy. Nothing contained in these Terms shall limit or affect any of our rights at law, or otherwise, for a breach or threatened breach of any provision of these Terms.
29.9 Whenever possible, each provision of these Terms shall be interpreted in such a manner as to be effective and valid under applicable law but, if any provision of these Terms is held to be invalid, illegal or unenforceable in any respect, such provision will be ineffective only to the extent of such invalidity, or unenforceability, without invalidating the remainder of these Terms or any provision hereof.
29.10 Any headings in these Terms are inserted for convenience only and shall not affect its construction.
29.11 These Terms constitute the entire agreement between the parties with respect to the subject matter hereof and nullifies all previous understandings, both oral and written, between the parties in respect of the subject matter hereof and shall supersede all previous agreements between the parties, whether made orally or in writing.
As part of Supabets® ongoing commitment to security and regulatory compliance we require the following information to be completed for our KYC policy.
Affiliates belonging to the Supabets® Programme will be required to supply these documentation at the sole discretion of the Management of the Programme and / or when the life-to-date earnings reaches €2,000.00.
Individuals: - Copy of a valid identity document with a clear photograph. Documents such a a Passport, Drivers License, Identity Card will be accepted.
- Proof of address: copy of a household utility bill, bank or savings account statement that is not older than 3 months.
Corporate: - Company registration number and certificate of incorporation.
- Copy of a valid identity document of the Company's directors with a clear photograph such as Passport, Driver’s License, Identity Card.
In order to verify the ownership of the payment method whether an individual or corporate affiliate, you will need to set up your payment details for your selected payment method. The following is required for verification:
- Web-wallet: A screenshot of the web-wallet details; corresponding e-mail address, web-wallet account number, full name / surname and physical address. The screenshot needs to show the date and time.
- Bank Wire: Verification of the following details on the bank's headed paper: Full Name / Surname (for individuals), Company Name (for Corporate), address and account number. The statement / verification cannot be older than 3 months.
PLEASE NOTE that Supabets® do not need a bank statement with transactional history. We only require information to verify that validity of the information provided.
In the event that you update your payment details you will be required to send us some information so that we can verify the ownership of the updated payment method as per the above requirement.
1) Documents must be fully legible and high resolution.
2) Expired documents will not be accepted.
3) Documents in languages other than English can be accepted.
Supabets® must successfully verify your identity as described in this Section 30. If you have not been fully verified, Supabets® reserves the right to withhold any Earnings due to you.